A Day in the Life of Sarah Chambers

A Day in the Life of Sarah Chambers

Hi! My name’s @sarahleeyoga. Well, actually Sarah Chambers, but you’ll probably recognize me as my Twitter and Slack handle first. I spend a lot of time in the Support Driven slack community, but I have good reason to! It’s basically my work slack, since I quit my job...

Support Driven Reads: We're Way Too Nice At Work

Every week, folks from the Support Driven community share what they’re reading and watching in #reads. To see all of our reads, check out reads.supportdriven.com. “A group that plays the game of niceness and doesn’t challenge openly may feel fair and...

A Day In The Life Of Ashley Harpp

Hi there! My name is Ashley, and I’m a proud member of the Customer Success team at Wildbit.   Customer Success at Wildbit Defining Customer Success is no easy task. It often depends on the company and how the founders measure success. For us at Wildbit, our goal is...

A Day In The Life Of Jeff Beaumont

My name is Jeff Beaumont and I’m the Director of Support at Riskalyze.com. I love new things, people, and my family — especially at the beach to see my kids get soaked by the next wave. My son and I near San Luis Obispo, California At my company, Riskalyze, we serve...

A Day In The Life Of Kelly O'Brien

Here I stand in my kitchen, in the midst of a particularly wild hair day Hi, I’m Kelly, self-service content manager at Kayako. Although you’re not likely to find me at the other end of a support chat, I work closely with our support team to expand,...

A Day In The Life Of Laura Marciano

This is part of a series we’re doing to help people in our community get to know the person behind the chat screen. Say hi to Laura at @laura.marciano in the chat room. Hi Everyone! My name is Laura Marciano and I am the Head of Customer Operations here at...