• Support
  • Anywhere

Website Zapier

Connect the apps you use everyday to automate your work and be m

Hi there! We’re looking for someone to help cultivate our growing Support team at Zapier. The Support Operations Manager helps shepherd all the initiatives in Support that have Leads(e.g. Documentation, Training), helping to prioritize their work for the best results and highest impact. They’re responsible for managing the Leads of those initiatives, setting an example in helping users directly, and working with Support Managers to ensure those initiatives have the proper bandwidth from the right people. If you love helping users and developing others to get results that make those users’ lives even easier, then read on!

Even though our job description may seem like we are looking for a specific candidate, the role inevitably ends up tailored to the individual who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you have a heart for users and love helping them directly. You also enjoy leveling up individuals so they can drive results for their teams.

We’re a widespread remote team of 100+ people, located in thirteen countries, that think computers should do more work. For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We get together 2-3 times per year for a company retreat, and benefits include great healthcare, dental and vision coverage, 401k retirement plan with company match, profit sharing and 14 weeks paid leave for new parents.

To be considered for this role, please go here.

We’re not accepting applications from agencies.

To apply for this job please visit the following URL: https://zapier.workable.com/j/B5178415AC →