“I don’t think that you can call yourself a thoughtful, design focused company if there are huge chunks of the experience that you don’t put thought into.”

As the designer for Q Branch, Dave talks about the product experience being more than how it looks and how it works, it also includes all of a user’s interaction with the people behind the product. Dave shares how he handles the support experience for Vesper personally. We also dive into the secret origin behind Q Branch and Vesper.

Show Notes:

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