This conversation has been shared here with permission from @simon.ouderkirk and @morten.

What started as a simple question in our Slack about Simon Ouderkirk’s title of ‘Hospitality Evangelist’ turned into a fascinating look into how thinking of things in terms of customer service can be limiting. And opportunities to go beyond those limits by thinking differently.



service and hospitality

Check out Simon and his comrade, Daryl L. L. Houston, talking about hospitality and software at Level Up Con.

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