Last year, we worked with Help Scout to conduct an anonymous salary survey. We wanted to help everyone discover what other people in support were earning and uncover income trends related to company size, local cost of living, and other factors.
The results shed some light on ways to maximize your earning potential, opened up important conversations around closing gender and race gaps in pay, and helped many support professionals make more money.
We’re bringing the survey back again this year to give you updated information, and we’ve added more questions to bring you even more insights.
Help us help you (and everyone in support) by contributing your answers! You can take the survey here.
PS. The 2016 results are still available if you want to check them out.