The theme for SUPCONF 2017 is all about relationships.  An important relationship is the one between you and your fellow SUPCONF attendees.

To aid in these introductions, we’ve created Support Origin Stories – or stories about how fellow attendees ended up in Customer Support.  Take a moment to meet someone new, and learn about some ways to strike up a conversation with this person while at SUPCONF.

Giovanna entered the support world through a career in teaching.  Listen to her unique journey below!

Looking forward to joining us?  Learn more about SUPCONF here.