antique-1867444_1920.jpgWhile we do a lot of writing as Customer Support Professionals, we rarely take the chance to write for fun.  

We often say things like: I really should do a post on that or I’d love to have more time to write, but life happens and those great pieces never quite materialize. Writing challenges are your opportunity to change that – for a few weeks, at least.

We first did a writing challenge last Fall, and enjoyed blog posts from all around the community for 6 weeks.  We continued with the challenge again in the Spring of 2017.  You can click here to check out some of the great posts from previous challenges. 

We’re excited to get started again, for another Fall challenge!

What is it?

The Writing Challenge is designed to be a fun way to encourage us to write more! The goal of the challenge is to write one “Presentable Piece” every week – but you are welcome to set your own goals instead/as well.  

We’ll share a new topic for each Monday, and round up the posts written about that topic each Friday.

Below we have shared some weekly topics, to help get your writing flowing.  You are welcome to write off-topic if you’d rather – these are just helpful if you are stuck!  

Most importantly – there’s no pressure.  If you miss a week, no biggie – just pick up and keep going.  It’s all about writing more than you were before.

How do I share my writing?

We encourage you to write your posts on a blog (WordPress or Medium both have some great free options) but you can also share the post through a public google drive, or any other writing link!

We’d love you to  share your pieces in the #draft room in Support Driven, so we can all enjoy reading each other’s work.  (Please let us know it is for the writing challenge, so we can grab it for the weekly share!)

We will also gather the posts every other Friday to share right here on the Support Driven blog.  

Part of the fun in the challenge is the community – taking the time to read other’s work is highly encouraged.  

Happy Writing!

Weekly Topics:

Week Start: Topic
October 23 Creating Redundancy, or not? In any role, there are always things that some people excel at over others.  Perhaps one person on your team has a particular background, and you find yourself leaning on them more to answer some questions.  Each of us has a strength, and this makes up a healthy team – but how do you make sure that, in anyone’s absence, the team can still run smoothly?  Or perhaps your team hasn’t tackled this – if so, how do you handle covering things when someone is out?
October 30 Let’s talk about big decisions.  We make decisions every day – what am I going to eat for breakfast?  What color shirt will I wear today?  These are little, almost subconscious decisions, but there are other decisions that are huge – team or even company changing decisions.  When it comes to making BIG decisions, are you a whole picture person, or an “in the weeds” type?  Do you need to know all of the details, or are you satisfied with making a choice with just knowing the end goal?  If your team needs to get you on board, how can they convince you something is the right choice? 
November 6 Building Bridges – Communication, relationships and team building  take hard work in all walks of life.  How do you close gaps between the different teams in your company?  Perhaps it’s Support and Product, or Support and the folks who fix your bugs – or, support and leadership.  You can talk about how your team has bridge these gaps broadly, or perhaps pick a particular team to concentrate on. 
November 13

Daily Routine – Are you a routine type of person, or take each day as it comes?  Perhaps you have structure around your day, but the items inside each structured task can be totally ad-hoc.  What does your day look like?  Tell us about your routine, your commute, where you work from, or your life after you close the computer each day.