In this episode, we discuss transitions as they relate to your career in customer support.


  • Abby Armada (Slack: @abby)
  • Diana Potter (Slack: @dpotter)
  • Andrew Spittle (Slack: @andrewspittle)


  • Denise Twum (Slack: @awurama)
  • Keisha Washington (Slack: @Keisha)

For more information on Support Driven and our Slack community, click here.

Intro/Outro Music: Katsuhiko – Big Bang Jump

Special thanks to our sponsor PartnerHero for sponsoring this podcast! If you’re a startup looking for help for your support operations, reach out to PartnerHero at and be sure to mention the Recap podcast for a special Support Driven discount.

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