In this episode, we discuss providing B2C (business to consumer) support and how that can differ from B2B (business to business) support contexts. Also, we have a lively discussion on peanut butter and jelly sandwiches, and how to make one the correct way. We also debate whether In-N-Out has the best burgers of any chain.


  • Abby Armada (Slack: @abby)
  • Diana Potter (Slack: @dpotter)


  • Andrew Spittle (Slack: @andrewspittle)
  • Antonio King (Slack: @tones)

For more information on Support Driven and our Slack community, click here.

Intro/Outro Music: Katsuhiko – Big Bang Jump

Special thanks to our sponsor PartnerHero for sponsoring this podcast! If you’re a startup looking for help for your support operations, reach out to PartnerHero at and be sure to mention the Recap podcast for a special Support Driven discount.

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