Our final episode of the season delves into the world of support engineering. What the heck is it, exactly? How can you make your first steps into support engineering? How can you sharpen your troubleshooting skills? All this and more, including highlights from Support Driven and a bubbly chat about seltzer.


  • Abby Armada (Slack: @abby, Twitter: @mygiantrobot)
  • Diana Potter (Slack: @dpotter, Twitter: @drpotter)


  • Chris McCraw (Slack: @fool)

For more information on Support Driven and our Slack community, click here.

Links mentioned in the episode:

Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO

Intro/Outro Music: Katsuhiko – Big Bang Jump

Special thanks to our season sponsors PartnerHero and Aprikot for supporting us!

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