It’s official: for the first time ever, Support Driven is building a conference in Europe. The event will take place April 1-2, 2019 at the Crowne Plaza at Vladimira Popovica 10 in New Belgrade, Serbia. Check out the Support Driven Expo Europe page for details, including information about the hotel room block.

Speaker submissions are open through December 10, so it’s time to get your proposal in!

SD Expo Europe will bring together the Support Driven community from Europe and beyond — from the UK to Serbia, from Portugal to Greece, from Israel to India — to share how we’re solving problems and moving the industry and our careers forward. SD Expo Europe will assemble some of the best folks in customer support to help you flourish in your customer support career.

At SD Expo Europe, you will get the opportunity to:

  • Experience the Support Driven community in real life: to laugh, share tips, learn from each other, and build relationships.
  • Tailor your itinerary: Expo is a multi-track event that includes both talks and interactive workshops, so you can attend the presentations most relevant to your interests.
  • Learn from others who care deeply about Customer Support and its future.

The multi-track conference will include 20-minute talks and 45-minute interactive workshops. At any given time there will be up to five talks and workshops occurring simultaneously in separate rooms. Topics at SD Expo Europe will range from career development to leadership, from tools to data and metrics, and everything in between.

Tickets will go on sale in early 2019. If you are thinking about speaking at SD Expo Europe, please submit a proposal! We’d love to hear from you. Likewise, if you know someone who has something valuable to share, spread the word that we’re looking for speakers. Here are more details about applying to speak at SD Expo EuropeProposals are due December 10, so make sure to apply soon.


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