Thank you so much to everyone who attended Support Driven Leadership Summit and helped make it a success! We had a great time and hope you did too!

We’d like to extend a huge thanks to our partners, Help Scout, Zendesk, Guru, and PartnerHero. Their belief in Support Driven and continued support makes events like Summit possible. We’re so grateful for the ability to bring the community together to learn and share experiences with each other, and our partners are key in making that happen.

We’d also like to extend a gigantic thank you to HubSpot for hosting us! They generously allowed us to take over their space and then gave us all the coffee and tea we could want. Extra thanks to Michael Redbord and Caroline Silva at HubSpot for helping us make things happen all along the way!

Keep reading for photos, slide decks, videos, tweets, and more from the event!


Photos: SD Summit SmugMug album (Add yours!)
Slide decks: Support Driven Leadership Summit 2018 Slideshare
Videos of talks: Coming in December! (Free for attendees.)
Tweets: #SDSummit

Your Summit Experience

We’ve loved hearing from you about how Summit went from your perspective! Here are a few recaps we noticed from attendees:

If you’ve posted a Summit recap or photo collection somewhere, drop a link in the #event-sd-summit Slack channel so we can check it out!

Summit by the Numbers

Registered Summit 2018 attendees: 216 (Sold out!)
Speakers: 14
Sponsors: 12
Companies with attendees at Expo: ~75
Volunteers (before and day-of) and organizers: 18

Volunteers and Organizers

Summit would not be possible without a bunch of fantastic people behind-the-scenes! Big thanks to these helpful, generous, friendly people who helped make Summit happen.

Talk Editors, who helped speakers prepare and stay on track: Daryl Houston, Giovanna Hopkins, Hilary Dudek, Josh Magsam, Matt Dale

Day-of Volunteer, who helped at registration and all the important details throughout the day: Annie Larrabee, Cara Gaynor, Charlotte Ward, Denise Twum, Jaclyn Herr, Kallen Bakas, Pooja Mahtani, Zachary Spence

Volunteer Coordinator: Yanina Wolfe

Scholarship Coordinator: Sarah Chambers

Event Coordinator: Sarah Blackstock

Organizers: Scott Tran and Andrea Badgley

Thanks to everyone for your generous help with Summit!

What’s Next?

Support Driven Expo is heading to Europe for the first time in 2019! If you’re interested in attending, check out the details or apply to speak right now. Stay tuned for details on other SD events coming next year!

Thanks Again!

Thank you again for an amazing Summit 2018! We look forward to seeing you at another SD conference soon!

(Photo credit: featured photo—and a few directly above—by Ash Rhodes.)

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