Thank you so much for helping to make Support Driven Leadership Summit 2019 such a success! Every speaker, volunteer, sponsor, and attendee plays a critical role in the success of the event. 


We’d like to extend a huge thanks to our sponsors: Automattic, Freshworks, Guru, Help Scout, Klaus, Kustomer, Peak Support, Talla, and Wix Answers. Their belief in Support Driven and continued support makes events like Summit possible. We’re so grateful for the ability to bring the community together to learn and share experiences with each other, and our sponsors are key in making that happen.


We’d also like to extend a gigantic thank you to HubSpot for hosting us! They generously allowed us to take over their space– and even shared their coffee cafe and Teabot with us. Extra thanks to Michael Redbord and Brittany Lambert at HubSpot for helping us make things happen all along the way!

Keep reading for photos, slide decks, videos, tweets, and more from the event!


Photos: SD Summit SmugMug album (Add yours!)

Slide decks: Support Driven Leadership Summit 2019 Slideshare

Videos of talks: Coming in the next few weeks! (Free for attendees.)

Tweets: #SDSummit

Your Summit Experience

We’ve loved hearing from you about how Summit went from your perspective! Here are a few recaps we noticed from attendees:


If you’ve posted a Summit recap or photo collection, drop a link in the #event-sd-summit Slack channel so we can check it out!

There are a lot of useful key takeaways and the topics this year were very informative. It is so refreshing to be able to talk to people with such a similar mindset of always being eager to help others. My time at the summit is one for the books; it was such an incredible experience that I’m already looking forward to the next one!

  • Carvin Palanca–  Classroom Support/ Showbie Inc.

Summit by the Numbers

Registered Summit 2019 attendees: 160 

Presenters: 30

Sponsors: 10

Companies with attendees at Summit: ~72

Volunteers (before and day-of) and organizers: 20

Volunteers and Organizers

Summit would not be possible without a bunch of fantastic people behind-the-scenes! Big thanks to these helpful, generous, friendly people who helped make this even happen.

Talk Editors, who helped speakers prepare and stay on track: Kallen Bakas, Andrea Badgley, Bill Bounds, Todd Curtis, Stacy Justino, Lee Matos.

Day-of Volunteer, who helped at registration and all the important details throughout the day: Kallen Bakas, Srajan Bhagat, Sam Dolph, Dave Dyson, Natalya Gud, Maggie Harrison, Scott Hopper, Jerry (Ryan) Ishmael, Stacy Justino, Stephanie Lundberg, Pooja Mahtani, Lee Matos, Liz Morgan, Oluwaseun Owoyomi, Carvin Palanca, Diana Potter, Branden Roden, Claire Talbott

Event Coordinator: Elsbeth Flanders

Organizers: Scott Tran, Andrea Badgley, and Brittany Ferguson

Thanks to everyone for your generous help with Summit!

What’s Next?

Support Driven has some big plans for 2020 events! Stay tuned for details on other SD events coming next year!

Thanks Again!

Thank you again for an amazing Summit 2019! We look forward to seeing you at the next event!

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