Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we’ve found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great candidates in our community.

 

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Jobs Spotlight

 

  • Aware3, Technical Support Operations Specialist (Remote)
  • Webflow, Technical Customer Support Specialist (APAC remote)
  • Abstract, Director of Customer Enablement (US Remote) 
  • Tailored Athlete, Customer Support Agent (Remote) 
  • Hotjar, Customer Support Lead (US Remote, EST timezone) 
  • byte, Community Manager (New York, San Francisco, or Remote) 
  • BIM One, Technical Support Agent (Canada remote) 
  • Hotjar, Customer Support Lead (US Remote, EST timezone) 
  • Hushmail, SaaS Customer Support ( Vancouver) 
  • Opentrons, Several Customer Success roles (New York) 
  • Rhino, Product Support Lead (New York or remote) 
  • Airbnb, Director, Global Trust Operations (Portland, OR, San Francisco, CA, Seattle, WA) 

 

Check out more great opportunities on our Job Board and in #job-board in the Support Driven Slack.

 

Candidate Spotlight

 

Each week we spotlight a few candidates from our Wednesday Job Seeker Thread in #job-board who are searching for new opportunities.

 

  • Hello! My name is Mitch from the Chicago area. In the last 3 years, I have remotely managed a knowledge base platform while doing customer-facing support. I have experience with SAP, Zendesk, Salesforce, Excel, Jira, and more! I have worked in medical products and software for 9 years. I am looking for a program/ product manager, support lead, or community manager/knowledge base manager position. Feel free to reach out and connect with me:  https://www.linkedin.com/in/mitchellryangordon 

 

  • Hi, I’m Anselm from the SF Bay Area (Oakland). I have a decade of experience with support ops, including extensive Zendesk experience, department scaling, and general project management. I’m looking for a role in support operations, deployment & adoption, or Zendesk administration. I’m open to consulting or full-time. www.linkedin.com/in/anselmengle

 

 

  • Hi, I’m Clay in Los Angeles, looking for remote work in the United States! I’ve spent 9 years building and scaling Customer Success teams for start-ups in LA, generally with a title like “Director of Customer Success”. I’m looking for a new team to lead, particularly in a role where I can focus on churn reduction, employee development, and a level of customer satisfaction you didn’t think was possible. https://www.linkedin.com/in/clay-telfer-25945311/

 

To join the Candidate Spotlight please keep an eye out for our weekly Wednesday Job Seeker Thread on the #job-board Slack channel and include your candidate posting!

 

 

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