by Andrea Badgley | Feb 12, 2019 | Articles, Career, Featured, Speaker Guide
One of my favorite pieces of advice when I gave my first public presentation was this: as you’re preparing, write your presentation in blog post format, include your slide deck in the blog post, and schedule the post to go live during or adjacent to the time of your...
by Andrea Badgley | Feb 4, 2019 | Announcements, Events, SD Expo Europe
PURCHASE SD EXPO EUROPE TICKET! Tickets are now on sale via Kickstarter for Support Driven Expo Europe! The Expo SD Europe Kickstarter is the best deal for your conference ticket: if you purchase through the Kickstarter, you will get a discount off the $350...
by Andrea Badgley | Jan 28, 2019 | Events
A couple of weeks ago I attended the CCW Winter conference in Nashville, Tennessee. With speakers from large companies like HBO, Verizon, and Subway, and with attendees in business casual attire that, for the SD crowd, tended more towards business than casual (no...
by Andrea Badgley | Jan 24, 2019 | Articles, Knowledge Management
FAQ’s are a great way for users to find answers to questions and reduce the burden on customer support. Great FAQ’s are well written and here are 6 ways to write a winning FAQ page. Image by photosteve101 This post was originally shared by Scott on Oct 5,...
by Andrea Badgley | Jan 16, 2019 | Events, SD Expo Europe
It’s time to start organizing community meetups and day-of volunteers for SD Expo Europe, and we need your help! Volunteers will have the chance to contribute to and participate in Expo Europe. As a volunteer, you’ll have a chance to engage with Expo-goers...
