by Chelsea Baker | Nov 17, 2017 | Challenge
This week in the Support Driven Writing Challenge we wrote about our Daily Routine – Are you a routine type of person, or take each day as it comes? Perhaps you have structure around your day, but the items inside each structured task can be totally ad-hoc. What...
by Chelsea Baker | Nov 10, 2017 | Challenge
This week in the Support Driven Writing Challenge we wrote about building bridges –Communication, relationships and team building take hard work in all walks of life. How do you close gaps between the different teams in your company? Perhaps it’s Support and...
by Chelsea Baker | Nov 3, 2017 | Challenge
This week in the Support Driven Writing Challenge we wrote about big decisions. We make decisions every day – what am I going to eat for breakfast? What color shirt will I wear today? These are little, almost subconscious decisions, but there are other decisions...
by Chelsea Baker | Oct 27, 2017 | Challenge
This week in the Support Driven Writing Challenge we wrote about Creating Redundancy, or not? In any role, there are always things that some people excel at over others. Perhaps one person on your team has a particular background, and you find yourself leaning on...
by Chelsea Baker | Oct 10, 2017 | Challenge
While we do a lot of writing as Customer Support Professionals, we rarely take the chance to write for fun. We often say things like: I really should do a post on that or I’d love to have more time to write, but life happens and those great pieces never quite...
