Chase Clemons

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The Dreaded Silo

"The people you work closely with also tend to be the people you feel most comfortable around and, thus, are the people you talk to the most. Beware, though. Th...
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Your Emotions

"I think it is easy to get frustrated when someone treats you as a sub human or even just a bit more brusquely than you can handle on a particular day (or hour ...
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You Need Teachers

"A great support member must be a teacher because she must transfer her understanding to the customer—she’s teaching a practice or a skill to make the customer’...

Chase Clemons

I'm part of the awesome Basecamp support team and host a podcast over at supportops.co.