by Romain Lapeyre | Mar 4, 2019 | Articles, Remote
This was originally published in July 2016. A similar question came up recently in the Support Driven chat, so we thought we’d share again. If you’ve got more tips, please join us in Slack! — Andrea B. A few days ago, Jordy Webb asked: When you have...
by Romain Lapeyre | Aug 17, 2016 | Career
The #jobs channel contains many helpful conversations from both recruiters and applicants around how to find your next job in support. If you’re thinking about finding a new gig, here are some of the best tips from the community. Create a plan of attack When you...
by Romain Lapeyre | Jul 7, 2016 | Articles, Remote
A few days ago, Jordy Webb asked: When you have a distributed team, it can be pretty tricky to hold meetings and make decisions. You want to make sure everyone gets the chance to discuss new plans for the support team. How can you do it when your teammates are not in...
by Romain Lapeyre | Jun 21, 2016 | Articles, Leadership
Every week, we have great conversations about support and related topics – things like how to deal with your boss, motivate your team, or onboard new hires. As the community grows, it’s becoming challenging to follow these conversations. So...
