Inject Fun Into Remote Team Zoom Meetings

Inject Fun Into Remote Team Zoom Meetings

“Not another Zoom meeting!” Sound familiar? Perhaps your employees have said this before. Or maybe it’s you who’s getting antsy to get your team back to normal working conditions. Whatever the case, you should know that Zoom meetings actually give you a lot of...
It’s Time for Terms of Service

It’s Time for Terms of Service

In the early days of Support Driven, we didn’t have any written rules for the community. We were a handful of people chatting about customer support in Slack and we were small enough that most people had a connection with each other. As the community grew, the...
Kickstarting Support Driven Expo Europe

Kickstarting Support Driven Expo Europe

We have some amazing people in our community that live in Europe, and I’m excited to bring everyone together for our very first Support Driven Expo Europe conference on April 1-2 in Belgrade, Serbia. It’s going to be 2 days of talks, workshops, and panels...