Combining 2 Great Ideas

Combining 2 Great Ideas

Serving the Support Driven community is at the heart of everything we do and I’m always looking for ways we can bring more value to the community. Sometimes that leads to mashing up ideas that we’re familiar with, like combining webinars with an AMA in the...

Join Us: User Group Rooms in Slack

If you frequent the halls of the Support Driven Slack rooms, you know that there is often a lot going on. In any given day it is fully normal for the conversation in #chit-chat (our main catch-all room) to go from Good Morning chatter, to helping a fellow Support...

Announcing our 2017 Partners!

We’re happy to announce that this year, Support Driven is partnering with Help Scout, FullStory, Olark, and Guru to help the support community grow and thrive. Partners will provide sponsorship for events like SUPCONF and SDX. They’ll also work closely with us to do...

Next Steps For Support Driven

Support Driven got its start as a podcast about 3 years ago. I had met several amazing folks at UserConf SF 2013 and thought the podcast would be a fantastic way to pick their brains and share what I learned from them. I really enjoyed the interviews I got to do...