Introducing the Knowledge Project

Support Driven is a community full of amazing people with amazing knowledge. However, for anyone new it’s a bit of a deep dive into an overwhelming sea of information. Even people who have been members for a few years can get lost in the onslaught. To help keep the...
Combining 2 Great Ideas

Combining 2 Great Ideas

Serving the Support Driven community is at the heart of everything we do and I’m always looking for ways we can bring more value to the community. Sometimes that leads to mashing up ideas that we’re familiar with, like combining webinars with an AMA in the...

Join Us: User Group Rooms in Slack

If you frequent the halls of the Support Driven Slack rooms, you know that there is often a lot going on. In any given day it is fully normal for the conversation in #chit-chat (our main catch-all room) to go from Good Morning chatter, to helping a fellow Support...

Announcing our 2017 Partners!

We’re happy to announce that this year, Support Driven is partnering with Help Scout, FullStory, Olark, and Guru to help the support community grow and thrive. Partners will provide sponsorship for events like SUPCONF and SDX. They’ll also work closely with us to do...