Your Work Isn’t Your Identity

Your Work Isn’t Your Identity

Perhaps you’re like me, and as a person who’s chosen a path in the service and support industry and finds great joy within it, this question of “what do you do?” is filled low-grade shame and a highly-specific need to justify your life choices.

How Customer Support Supercharges Product Development

Did you know Customer Support teams help the Product teams at every stage? Being a core part of day-to-day client interactions, support teams are super dynamic and help everyone in your organization. There is a strong connection between product developers, customer...