How We Gave Customers A Seat At The Table By Creating A Product Support Coordinator Role
Andrea Silas, VP of Technical Support at DreamHost, shares how their support team bring customer perspective into company decision-making processes via a Product Support Coordinator role.
Where to Stay for Leadership Summit! | SD Leadership Summit Update
We’re in the final stretch for Support Driven Leadership Summit! With less than a month to go, you’re likely beginning to think about the fine details of your trip to Boston, including your accommodations. If you haven’t booked your hotel yet, I have...
Speaker resource: Slide Design and Presentation Tips With Marco Yim and Matt Dale
Marco Yim and Matt Dale, Support Driven community members and seasoned presenters, share tips on slide design, how to assemble a deck to go with your talk type, and where to find resources for making slides.
How Attending Leadership Summit Opened a Great Opportunity for Josh Magsam
When you attend a Support Driven event, there’s a good chance you’ll make meaningful connections that ultimately impact your career. In this 2 minute video, Josh Magsam, now Director of Partner Operations at PartnerHero, tells about what happened to him...