by Dennis Padiernos | Jul 12, 2019 | Articles, Career Development
Dennis presented this as a workshop at SD Expo Americas. He also shared his slide deck here. Thanks Dennis! — Andrea B. Some say that leaders are born not made — I don’t agree. I’ve never seen babies lead teams before. Some people are more naturally able...
by Charlotte Ward | Jul 11, 2019 | Articles, Career Development
We’ve seen lots of questions about updating LinkedIn profiles in the Support Driven Slack, especially in the #career-development channel when someone is on a job-hunt and wants to make sure they are representing themselves well to potential employers. Charlotte...
by Leslie O'Flahavan | Jul 11, 2019 | Articles, Essentials of Support, Featured
Leslie presented this as a workshop at SD Expo Americas. Thank you, Leslie! — Andrea B. You know that scene in the heist movie? The one that comes right after the criminals rob the bank but right before the cops bust in? When the ringleader says, “We’ve got to...
by Kristen Zuck | Jul 2, 2019 | Articles, Featured
Building a career in support can be a daunting endeavor. Many companies don’t have a clear career path for their support teams and the industry is changing and growing constantly. So it’s easy to find yourself asking where do I even begin, when it comes to finding...
by Vicki Laninga | Jun 27, 2019 | Articles, Expo
With only two weeks to go until SD Expo Americas, you’re probably planning your Expo experience; we know we are! Use this handy list to get familiar with all the info you need to have an unforgettable experience. Your two-week checklist Download the app:...
by Vicki Laninga | Jun 19, 2019 | Articles
Program overview The beauty of Support Driven Expo is the diverse programming that offers something for all attendees. Expo Americas is a fully-tracked event, meaning that you have complete autonomy to choose your own development path and attend the conversations that...
