Why support?

Why support?

I’ve always been frustrated by the all-too-common attitude that tech support is not a career in its own right. In my experience, many people just starting out in their professional-technical life view support as only a stepping stone, not a destination in its own...
Fall Writing Challenge Kick Off

Fall Writing Challenge Kick Off

If you’ve been around Support Driven for awhile, you might remember we’ve run a Writing Challenge in the past. I’m pleased to announce that this fall the challenge is coming back and the Support Driven community is looking to hear more from you. Yes you! Have you ever...