by Vicki Laninga | Aug 23, 2019 | Events, Leadership Summit 2019
Let’s face it: one of the unspoken highlights of attending a conference is seeing a new city– or looking at your own city with fresh eyes among new friends. With SD Leadership Summit only a few short weeks away, now is the time to begin planning your trip and...
by Andra Roston | Aug 19, 2019 | Articles, Featured, Leadership, Leadership Summit 2019
A long long time ago, in a world before I did customer support, I was a teacher. I spent 4 years teaching middle and high school students drama in Scotland, which definitely had its ups and downs. Most importantly, I learned a lot from managing groups of 20 students...
by Vicki Laninga | Aug 15, 2019 | Events, Leadership Summit 2019
Choosing the right conference for your needs can be a challenging task. From the format of the sessions to the content from the speakers, there are so many variables in determining if a conference will meet your needs. Let’s tackle what you can expect from...
by Vicki Laninga | Aug 9, 2019 | Events, Leadership Summit 2019
The countdown is on for Leadership Summit! The SD team is hard at work with less than two months to go until the event. Here’s what you should know this week in preparation for the event. Download the app! Whether you’re joining us for your first...
by Brittany Ferguson | Aug 2, 2019 | Events, Leadership Summit 2019
The Support Driven Leadership Summit welcomes a diverse group of customer support professionals to the conference each year. From small companies to large companies, leads to managers and directors — you’ll be able to find a network of people that you can build...
by Vicki Laninga | Aug 2, 2019 | Articles, Leadership Summit 2019
It’s hard to believe that August is already here! Autumn is just around the corner, which means that the Support Driven Leadership Summit is as well. We’re only two short months away from the event, so keep reading to learn about resources available to...
