by Vicki Laninga | Feb 20, 2019 | SD Expo Europe
We’re in the final stretch of our SD Expo Europe Kickstarter, and have raised $15,936 USD to date! There are still 11 days left to contribute in order to take advantage of the Kickstarter backer perks, and we’re turning our attention to crafting an incredible...
by Georgia Tsiamanta | Feb 19, 2019 | About SD, Articles, Featured, SD Expo Europe
Each local ecosystem is unique and has its own dynamic. You know better than everyone your town, your country and your people. You know how they prefer to interact and network with each other, what are the cultural aspects that affect their work and what are their...
by Vicki Laninga | Feb 14, 2019 | SD Expo Europe
Happy Valentines Day, SD! Today is the perfect moment to share a love letter to the city of Belgrade where we’ll be hosting SD Expo Europe in only a few short weeks, as well as share our most heartfelt thank you to the community for the incredible support we’ve...
by Nancy Dandolos | Feb 13, 2019 | Articles, Essentials of Support, SD Expo Europe
Every time I train a new colleague and the time comes for them to speak to their first customer, I see the same look in their eyes: what if something goes wrong? I was recently asked if I know how to deal with angry customers instinctively or whether there is a “cheat...
by Elsbeth Flanders | Feb 11, 2019 | Announcements, Events, SD Expo
Support Driven Expo is returning to Portland, Oregon, this July 11-12. Now that the conference has expanded across the Atlantic and there are two Expos, the Portland event has a new name: SD Expo Americas. If you’re seeing all the excitement around SD Expo...
by Vicki Laninga | Feb 8, 2019 | SD Expo Europe
Kickstarter Update Not even one week into our Support Driven Expo Europe Kickstarter, and we’ve already hit 85% of our fundraising goal for the event: $8,549 has been raised since our launch earlier this week! This is our largest fundraising initiative for the event,...
