by Andrea Badgley | Feb 12, 2019 | Articles, Career, Featured, Speaker Guide
One of my favorite pieces of advice when I gave my first public presentation was this: as you’re preparing, write your presentation in blog post format, include your slide deck in the blog post, and schedule the post to go live during or adjacent to the time of your...
by Elsbeth Flanders | Feb 11, 2019 | Announcements, Events, Featured, SD Expo
Support Driven Expo is returning to Portland, Oregon, this July 11-12. Now that the conference has expanded across the Atlantic and there are two Expos, the Portland event has a new name: SD Expo Americas. If you’re seeing all the excitement around SD Expo...
by Karen Arnold | Feb 7, 2019 | Articles, Featured, Remote, SD Expo Europe
A distributed workforce is the most effective way to build a company… Talent and intelligence are equally distributed around the world but opportunity is not. – Matt Mullenweg Founder and CEO of Automattic, the company behind WordPress.com WooCommerce, and...
by Andrea Badgley | Feb 4, 2019 | Announcements, Events, Featured, SD Expo Europe
PURCHASE SD EXPO EUROPE TICKET! Tickets are now on sale via Kickstarter for Support Driven Expo Europe! The Expo SD Europe Kickstarter is the best deal for your conference ticket: if you purchase through the Kickstarter, you will get a discount off the $350...
by Elsbeth Flanders | Feb 1, 2019 | Announcements, Events, Featured, SD Expo
Support Driven Expo Americas is back! We are looking for speakers and workshop leaders to share your skills, knowledge, and experiences with the SD community. Expo Americas will take place July 11-12, 2019 in Portland, Oregon USA. For SD Expo Americas 2019, our focus...
by Charlotte Ward | Jan 29, 2019 | Career, Challenge, Featured
I’ve always been frustrated by the all-too-common attitude that tech support is not a career in its own right. In my experience, many people just starting out in their professional-technical life view support as only a stepping stone, not a destination in its own...
