Remote Workforce Management Strategies That Don’t Micromanage
This is supported content from supporting company Klaus; if you’re curious about joining Support Driven’s supporting companies click here. Åsa Nyström, VP of Customer Advocacy at Buffer, shares how her remote team keeps connected and informed. To hear more from this...
Inject Fun Into Remote Team Zoom Meetings
“Not another Zoom meeting!” Sound familiar? Perhaps your employees have said this before. Or maybe it’s you who’s getting antsy to get your team back to normal working conditions. Whatever the case, you should know that Zoom meetings actually give you a lot of...
SD Leadership Summit 2020: Startup Edition: Speaker Applications Due Friday, December 20
2019 was another hallmark year for Support Driven Leadership Summit, and we can’t wait to do it again! We’re now accepting proposals to speak at the Support Driven Leadership Summit: Startup Edition in Portland, OR on April 1-2, 2020! Who is the intended audience...
Your Support Driven Leadership Summit Recap!
Thank you so much for helping to make Support Driven Leadership Summit 2019 such a success! Every speaker, volunteer, sponsor, and attendee plays a critical role in the success of the event. We’d like to extend a huge thanks to our sponsors: Automattic,...
Forecasting For Support Coverage: Growing Is Never Linear!
Past, present, and future conditions can affect how you forecast your team’s growth. Andrea Silas, VP of Technical Support at DreamHost, shares variables to consider when forecasting, and which ones to begin with.