by Sarah Blackstock | Sep 12, 2018 | Events, Leadership, Summit
Only seven weeks until Support Driven Leadership Summit! Do you have your ticket yet? It’s happening October 29 and 30 at HubSpot HQ, and we’re hard at work finalizing all the details to make it a great event. Keep reading for details on volunteers still needed, how...
by Kristen Zuck | Aug 29, 2018 | Leadership
Another busy week in the Support Driven Leadership Channel! There were quite a few questions but here are some highlights around stress management, appropriate language when referring to customers, and dealing with abusive difficult customers. Stress Management Some...
by Andrea Badgley | Aug 29, 2018 | Announcements, Career, Leadership, Reads
Hi everyone! I started reading Crucial Conversations: Tools for Talking When Stakes Are High last week. When I mentioned something I’d learned from it to Scott, he said, “I’d like to read that, too. Maybe we could carve out some time every few...
by Sarah Blackstock | Aug 24, 2018 | Events, Leadership, Summit
Support Driven Leadership Summit is in nine weeks! Do you have your ticket yet? If you haven’t checked the Summit site for updates lately, we’ve shared a few more details to help as make your plans. Schedule Details are Live! Curious about the topics of the case...
by Lindsay Konsko | Aug 15, 2018 | Leadership
Summer is a slow time at a lot of companies, which is something support leaders should take advantage of. It’s a good opportunity to think about the high-level stuff we’re sometimes not able to fully focus on when things are busy. Stuff like: What’s the best way to...
by Sarah Blackstock | Aug 13, 2018 | Events, Leadership, Summit
Summit is only 77 days away! We’ve been busy arranging all the details to make it a great event. If you haven’t checked the Summit site lately, take a look! Be sure to check out the speakers—with more coming very soon—and the location details we’ve added to help as...
