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Event details

Outsourcing Effectively in Customer Support

  • Thursday, June 24, 2021
  • 9:00 AM (PDT)
  • #Outsourcing channel in the Support Driven Slack

Learn the ins and outs of outsourcing at companies big and small 

Support Driven and PartnerHero are bringing you an all-star round table featuring Andrea Badgley (Automattic), Hilary Dudek (Sana Benefits), Jon Coon (Invoice2go), and Dane Berry (Rachio)

There's a good chance outsourcing will come up as a strategic option for your customer support department, if it hasn't already. Here's your chance to learn what works and doesn't work at other companies to help you decide:

- if outsourcing is right for you

- what it takes to set up a successful partnership

- how to communicate and coordinate between teams

- if the partnership isn't working out, how do you let the partner go

Your outsourcing questions, answered

Join us in the #outsourcing channel in the Support Driven Slack on Thursday June 24th at 9AM Pacific and send in your outsourcing questions.

➡️ Register for the event here

This event is brought to you by the Community Partnership between Support Driven and PartnerHero to support the customer support community and provide vendor neutral resources on outsourcing. 

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