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Freshdesk Webinar: A Guide to Proactive Customer Support on Social Media

January 30 @ 11:30 am - 12:30 pm

Register for A Guide to Proactive Customer Support on Social Media.

Join Freshdesk and Vlad Claus, Co-founder of Planable for a webinar as the talk about how brands can step up the game and start providing stellar, proactive customer support on social media.

– Benefits of proactive customer support in social media
– Key things to keep in mind when providing proactive support
-Metrics involved in proactive customer support on Social
– Q&A for 10 minutes


Vlad Claus
Co-founder at Planable

Vlad Calus is the co-founder @ Planable, the command center of social media collaboration for marketing teams, digital agencies and freelancers to collaborate with their teammates & clients. Planable is used by more than 5000 brands worldwide, including Mini, BMW, Volkswagen, SkyTeam, Wendy’s and much more

Akshara Sruthi G
Product Marketing Manager, Freshworks

Akshara is invested in building Freshdesk’s online community by engaging with other people who love customer support. She handles Freshdesk’s social media and also participates in other communities. She will be hosting this webinar.

Webinar presented by Freshdesk.

Register for webinar.


January 30
11:30 am - 12:30 pm