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From Customer Advocate to Product Manager AMA

April 18, 2018 @ 11:00 am - 12:00 pm

Hi everyone!

I’m Shannon Anahata, Associate Product Manager in charge of Search & Views in Zendesk Support (https://www.linkedin.com/in/shannonfaith/), currently working on the concept of draft/test/publish of admin configurations. I was a Customer Advocate and Technical Support Engineer at Zendesk for about two years before I moved to the Product team. I’m also a core member of Zendesk’s LGBTQ Employee Resource Group.

I’ll be doing an AMA for Support Driven on Wednesday April 18th from 11am to noon PST – join us in this Zoom room (https://zendesk.zoom.us/j/576962205) from 11:00am to 11:15am PST on Wednesday April 18th for a live interview hosted by @davedyson, before we move to the #u-zendesk channel. Hope you can make it!


April 18, 2018
11:00 am - 12:00 pm