Come chat about all things chat!

The next frontier of support is here. Stop by Help Scout’s table to talk about using live chat to deliver responsive, scalable support your customers. 

We’ll share:

  • How to overcome “the fear of chat” in your team
  • Best practices for support over chat
  • 5 rollout mistakes to avoid
  • Sweet Help Scout Swag!

What’s Help Scout all about?

Help Scout empowers over 8,000 customer-centric businesses with tools that make every interaction more human and helpful.

Organize your support communications

Keep your stream of customer communications tidy with mailboxes, tags, notes, custom fields, and more.

Make impressive help docs in minutes

Anyone on your team can build out articles that answer common customer questions. Make Docs public or private—it’s all in your control.

Look smarter in meetings

Intuitive, visual reporting makes for valuable “aha” moments with your team and your boss. Our metrics are approachable, not alienating.

Create instant connections that last

Chatbots are so hot right now, but thoughtful interactions are oh so rare. Beacon is live chat, email, and Docs all rolled into one customer companion.