Website Airtime

We believe that there’s a new movement in connectedness coming. A new social system in the digital world that can actually help us feel closer to those who matter most in our lives. Where real friends can share real moments in real time.

We believe that there’s a new movement in connectedness coming. A new social system in the digital world that can actually help us feel closer to those who matter most in our lives. Where real friends can share real moments in real time.

This is an opportunity at a global scale, and one that is the next logical step in the way we communicate, share, talk, and spend time together online. That’s why we are pioneering a new social experience, designed for togetherness. It’s an intimate space for people to share conversations and content in real time. A place for us to truly be together. This is Airtime.

Our company was founded a few years ago by Sean Parker and Shawn Fanning and is backed by Kleiner Perkins, Andreessen Horowitz, Google Ventures, Founders Fund, and a host of other amazing partners.

We’re looking for a Community Moderator. This is a full-time position based in Brooklyn, NY reporting into the Airtime Marketing team.

In this role, you’ll wear many hats. Flexibility and a willingness to quickly move between projects and tasks are key. We’re looking for a people person who is all about helping others. You must also be comfortable with moderating content that may be sexual, violent, or disturbing in nature.

Primary responsibilities:

  • Support — replying to our users’ customer service inquiries and filing bug reports.
  • Content moderation — investigating and actioning reports of inappropriate content.
  • You’ll also have the opportunity to follow your interests with project work in this role, in addition to the two ticket-focused tasks above. You may be working with the User Insights team to create surveys, schedule interviews, and craft other outgoing communications for users. You may work to create new spaces on our app around your own personal interests, whether that’s knitting, watching Empire, skydiving, sandwiches, Drake, otters, anything! Sky’s the limit.

REQUIREMENTS:

  • Excellent judgment.
  • Gumption.
  • Comfort viewing content that may be inappropriate for our users.
  • Strong writing skills.
  • A passion for problem-solving.
  • Availability to work evenings (4PM -12AM EST) Wednesday – Sunday.

PLUSSES:

  • Prior experience working in a customer support or Trust & Safety role.
  • Joining Airtime means exposure to the inner workings of a fast-paced startup. You’ll be part of a motivated team of innovators who’ve previously worked for companies like Netflix, WeWork, and Facebook.

BENEFITS & PERKS

  • Competitive compensation
  • $0-premium health, dental, & vision insurance
  • $100/mo pre-tax flex money
  • Equipment – whatever you need to succeed
  • Flexible time-off beyond the company-wide holiday periods
  • Annual offsites, monthly team outings and team lunches
  • Occasional travel between the Silicon Valley and New York City offices
  • Snacks & coffee & beer & WeWork benefits galore!
  • Dog friendly!

To apply for this job please visit the following URL: https://boards.greenhouse.io/airtime/jobs/700100#.WXYvsNPys_U →