What’s the Gig, and Why Is It So Gosh-Darned Great?
As an Expert, you’ll spend your days helping our customers make the most of their time by getting the most out of our products. We’re the heroes on the frontline and have a deep understanding of our products and our customers. You’ll also be a critical partner to our developers to help them understand where customers are having issues. To deliver the fast, comprehensive, and personal support our customers expect (and deserve), you’ll need to be thoughtful, curious, and a real stickler for details.
There’s more below on the nitty-gritty of the role, but here’s the short version:
*You’ll love this job if you are energetically curious and delighted to help others.
*We’ll love you if your a quick learner who’s also enthusiastic, kind, and so reliable that we can set our watches by how regularly you kick ass.
Harvest is an independent software company making tools that help businesses run more smoothly. For the past 11 years, our customers have relied on our products as a critical part of their day-to-day operations. They’re the reason we’re still in business and we owe it to them to deliver legendary support, delivered by our Harvest Experts: wicked-smart human being, empathetic problem-solvers, and patient troubleshooters.
The Harvest team started as a team of 3 and grew slowly to today’s current total of 51 lovely faces. Though we have an office in NYC, we hire the best people for the job no matter where they may call home. We work hard to make sure everyone feels included and heard. And we offer great benefits, including a profit-sharing bonus, a generous vacation policy, and a 401k match, and much more.
Not to brag, ahem, but this is a really awesome, full-time job. The benefits are great, the working arrangements are flexible, and your coworkers are all crazy-smart and kind. If you want to learn more, please see our full post here.
Please note: We currently have space on our team, so if you apply by July 20, 2018, you will be considered for the current open positions. After this date, we review applications on an ongoing basis as Expert roles become available.
To apply for this job please visit harvest.workable.com.