We’re looking for a tech-savvy people person to join our superpowered squad of customer service pros. Our product serves an amazing community of business owners, bloggers, and social media professionals, and you’ll be on the front lines for answering their questions and keeping them happy as heck.Our CX team operates on a solution-driven philosophy, and we want to up the ante with even more personalized, one-on-one attention wherever we can. (That means actually solving problems for our users – not just saying what we think they want to hear.)
The next addition to our team will be someone who is legitimately passionate about providing the best in customer support – someone who can tackle tasks like hopping on an impromptu video call with a customer, or working on personalized onboarding and engagement campaigns alongside the rest of our solution-focused team members.
Edgar launched in Summer 2014, and we already have thousands of happy, paying, fabulous customers. We’re also growing by about ~20% month over month, which means lots of users – and lots of support! Fortunately, you’re an empathetic and articulate communicator with an outlook so positive it’s almost creepy. You love people? We love you.
To apply for this job please visit the following URL: https://docs.google.com/forms/d/e/1FAIpQLSdLCBVH35RvjPyZuFNxRctEJ-ZP3krnKEG4vATFw-8VfTXrOg/viewform →