• Support
  • Anywhere

Website QuickMail.io

We help other businesses growth with cold emails

Remote work – Full time

How is this job different?
Working for a small self-funded company such as QuickMail means a lot of freedom and ability to build close bonds with each user. We strive to be anti-corporate, we remove all possible walls between the user and us to truly deliver exceptional experience.

We don’t have investors, we are master of our destiny.

We are crushing it serving more than 1’500 clients trying to make them succeed. You’ll get plenty of hands-on experience, and can move more into customer success if this is what gets you going.

You will work directly with the founder and together with your input find ways to exceed customer expectations. You’ll get exposed to entrepreneurship and hustling to get things moving fast. FAST is the mantra here, we work hard and play hard.

Pro-activity & curiosity as well as personal development is highly valued and not only encouraged but mandatory.

Who we are
QuickMail is a sales automation tool for sending B2B cold emails. Small and medium businesses use it to reach out to potential customers in their market and grow their business.

We hit product market fit very fast and are growing quickly. We need help from enthusiastic people who want to be part of this journey.

We are a 100% customer funded start-up, so decisions are made fast between you and the founder for the good of the customers.

We care about helping our customers deeply, so if this means recommending another tool more suited to their needs, so be it.

Check out our values here (as read by users): http://quickmail.io/values/ and unlike most corporate BS, we do stand by this (I have countless examples to demonstrate it). Please don’t apply if this doesn’t resonate with you, you won’t be happy here.

The work
We work remotely and cover US hours. We are metrics and result driven, we are more focus on achievement than business or being busy.

This is a full-time paid position. You’ll start at $16-$20/hour based on experience.

You’ll be in charge of answering support, ensuring the help documentation is up to date & designing processes.

Your primary role will be to help user shine and succeed.

Requirements
You are fast & reliable, you live up to your words.
You are a people person who is tech savvy.

You relish challenges. Coming up with ideas and executing on them in a self-reliable manner. In short: you don’t need a lot of management and you are able to drive results.

Excellent at relating with people and communicating in writing (email / live chat).

Previous experience working remotely is highly valued.

Must have at least 2 years as customer support experience and in case I ask for it, the magic word to show me you read this page is banana.

You will…
Get to grow the customer success and support department.
Work directly with the founder who understands the importance of delighting users.
Work remotely from anywhere in the world. No need to commute to work (you just need a good and stable internet connection at all time).
You’ll grow tremendously if you can keep up with the pace :)

How to apply?
Send an email to jobs@quickmail.io with this exact subject: “I’m a unicorn”, and containing absolutely nothing else but a link to your linked in profile.

To apply for this job email your details to jobs@quickmail.io