Website The League

Top-tier dating app for professionals

***This is a remote (work from home) position that requires a Saturday AND Sunday shift.  Although remote, you MUST be in CO, ME or CA.***

The League Team is looking for a smart, funny, concierge-minded professional to help us deliver The League experience to each of our users. You will be advice hotline, life coach, therapist, consoler, motivator, and giver of ideas. You’ll help us grow the company and our community through your amazing white-glove service.

A successful candidate will be creative and entrepreneurial with a knack for gadgets and the latest technology and still be able to write clear, fun, and quirky messages. A passion for the product and owning quality and experience is a must.

A successful candidate will:

Be Creative: Write amazing, helpful, and witty responses to high-minded users.
Be Passionate: Care deeply about what you do.
Work Hard: Help us build our our CS Department and be ready to help your colleagues any time!
Manage Expectations: Know what we can deliver on and follow through!
Become A Product Expert: Know the app inside and out to quickly help when needed.
Be Organized and drive efficiency

Basic Qualifications:

An accountable self-starter
Strong leadership & organizational skills
Experience working directly with people in public or online
Experience working with iOS and/or Android applications
Proven record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
Strong verbal and written communication skill
You must have a stable internet connection and a dedicated, quiet place from which to work

Preferred Qualifications:

Passion for the mobile space, in particular social and mobile dating applications
Contact Center or Contact Center Supervisor experience
Remote work experience

What You’ll Get:

Work from home flexibility and a new Chromebook all your own! (please ask about this)
Competitive salary with ownership stake in an early stage startup
Health benefits (please ask about this)
The ability to help build the best brand of service in the dating world

***If you’re interested: Write some responses to these 4 questions and shoot them back to us via email to support@theleague.com. Make sure the subject line is “I Heart CS at the League”***

Tell us your favorite thing to eat. If someone were trying to make this at home what would be the most difficult part and what would you tell them or how would you assist so they’re successful?
Regardless of your relationship status, in your eyes what’s the perfect date and why?
In 140 characters or less, describe yourself.
Your minimum salary requirement (hourly or yearly) for this 40 hour/week role.

To apply for this job email your details to support@theleague.com