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  • Wednesday, July 28, 2021 2:24 PM | Alison Groves (Administrator)

    This week we chat with Aaron Sachs, who found the world of support by working in his college computer lab while obtaining a degree in a totally different field.

  • Wednesday, July 21, 2021 2:08 PM | Alison Groves (Administrator)

    Meet Kristi Thompson, who after a few years as a kindergarten teacher decided to transition into a career in customer support.

  • Wednesday, July 14, 2021 12:02 PM | Alison Groves (Administrator)

    Meet Sean Tanos, who took an early career path in retail management and transitioned into the world of customer support.

  • Thursday, July 08, 2021 2:26 PM | Alison Groves (Administrator)

    A former librarian, Cynthia Ng took the skills she picked up there to transition into a new career in customer support.

  • Wednesday, June 30, 2021 11:32 AM | Alison Groves (Administrator)

    This week we chat with April Troester, who turned a PhD in Biochemistry into a career in Customer Support. 

    Connect with us in Support Driven Slack! 

    Alison - @alison

    Channel - #career-development

  • Wednesday, June 23, 2021 12:39 PM | Alison Groves (Administrator)

    Sara Gardinier thought her career path was fashion and retail, but made the move to support with the ever changing retail landscape. She realized that most of the skills she picked up while working in retail applied directly to a support job. 

    Are you currently doing in person retail work and thinking of transitioning into online customer support? Need someone to practice written conversations with? My Support Driven Slack DM's are always open! You can find me at @alison.

  • Wednesday, June 16, 2021 1:21 PM | Alison Groves (Administrator)

    Ever thought about making the jump from print media into the support world? That is just what Beth Nelson did. She shares her story with us on how she recognized she needed to make a transition, and how her skills applied to her new world of support. 

    Would you like to be a guest on Origin Stories, or know someone who you would like to nominate? Fill out this form and let us know! We would love to share your story with the community.

  • Wednesday, June 02, 2021 10:45 AM | Anonymous


    This week we chat with Patricia Poblador, who who had to make a quick decision what industry to transition to after the pandemic brought cruise ships to a halt.

  • Wednesday, May 26, 2021 11:05 AM | Anonymous


    Carmela Greco made a bit different of a transition that we are used to....she moved from software developer to support engineer. Going from working in the codebase all day to communicating with customers is a unique transition, but one others may also be considering.

  • Wednesday, May 19, 2021 8:04 AM | Anonymous


    This week on Origin Stories we chat with Lilly Armelin, who realized early in adulthood that the skills she had picked up working in public housing administration would translate to the support world.

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