2018 Customer Support Salary Survey

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The 2018 Customer Support Salary Study is here!


We do this salary survey for the people in customer support. We do it to shed light onto conversations about pay. We believe customer support is a fantastic career choice and we want to help people get paid what they’re worth.
A few minutes of your time could help someone in our industry negotiate a higher salary or better benefits. Industries with more salary transparency leads to higher salaries over time while industries lacking information on pay leads to workers making less money than they should be.

Take a minute to answer a few questions about your salary and where you work. The survey remains open year round, so you can take it at any time. For recent results, check out the 2018 Customer Support Salary Study from Help Scout and Support Driven.

Join our career and job focused newsletter for details on the survey each year!