An Online Community for Support Pros

Having a rough day?
Tell us about it. We’ve all been there before and we’re here for you.

‘If you don’t talk about some of the less than great things, how do you make them better? You can’t improve every situation but you can definitely come up with ways to mitigate it or address systemic issues.’ – Diana Potter, Happiness Engineer, Automattic

It’s always good to have friends
Get to know some of the best people in the industry. Chances are good that you’ve read a blog post, heard a podcast or seen some of our members speak at conferences.

‘It’s a great place to touch base with like-minded people without the hassle of email. There’s always a need to connect with other people in your industry, this place is a gold mine.’ – Justin Seymour, Customer Champion, Help Scout

Discover the future of support
We’re always coming up with new and creative ways to deliver a better customer experience and adapt to these rapidly changing times. Even better, we’re happy to share and learn from each others experiences.

‘I find out interesting things, get some ideas, get to share a bit of what we do.’ – Mathew Patterson, Customer Champion, Help Scout

Join the community

Have questions?
Let me know at @scott_tran