Support Salary Survey
Each year Support Driven and Help Scout partner to anonymously survey customer support professionals about salary. Take the survey and read the 2018 study results.
Heads of Support Survey
Each year Support Driven and Help Scout partner to anonymously survey customer support professionals about salary. Take the survey and read the 2018 study results.
Weekly Hiring Round Up – August 24th, 2020
Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we've found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great...
Weekly Hiring Round Up – August 17th, 2020
Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we've found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great...
Weekly Hiring Round Up – August 3rd, 2020
Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we've found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great...
Weekly Hiring Round Up – July 27th, 2020
Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we've found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great...
Candidate Advocacy Meeting 7 – Notes (July 22nd, 2020)
Meeting attendees: Scott, Brittany 1. Volunteers: Still need Volunteers for Social Media. Action Item: Scott posted in #about to get ideas for how to get volunteers whether it is a volunteer per social media channel or per Slack channel and across all social...
Weekly Hiring Round Up – July 20th, 2020
Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we've found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great...
Weekly Hiring Round Up – July 13th, 2020
Hiring managers post their jobs in the Support Driven community to find the best candidates. We also share jobs we've found through our professional network that we think are worth paying attention to. This post is a small sample of those jobs and some of the great...
Candidate Advocacy Meeting 7 – Notes (July 8st, 2020)
Meeting attendees: Scott, Brittany 1. Volunteers: Need Volunteers for Social Media. Action Item: Scott will start a conversation in #about to get ideas for how to get volunteers whether it is a volunteer per social media channel or per Slack channel and across...
Candidate Advocacy Meeting 6 – Notes (July 1st, 2020)
Meeting attendees: Scott, Harsha, Brittany 1. Candidate Advocacy Meetings How we want these meetings to look moving forward? Roles: Every committee should have a chair and a scribe. Make sure all action items are getting done and don't fall through cracks. The scribe...