The community dedicated to Customer Support as a career.
Upcoming In-Person Events
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Support Driven Leadership Summit 2024 - Chicago
October 9-10, 2024
A dedicated in-person event for Heads of Support and Senior Leaders in Customer Support/Customer Experience to learn about Driving Value in Customer Support
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Support Driven Expo
TBD
SD Expo brings the Support Driven community together to show how Customer Support really works so we can learn from each other and move the industry forward.
Support Driven Values
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Foster acceptance and belonging
Everyone can contribute and there’s someone in the community that can learn from where you’ve been.
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Help others when you can
Help comes in many forms - from asking questions, responding to questions, sharing your thoughts, connecting people, and more.
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Build and sustain relationships
Relationships are the the key to career development and it opens up opportunities to help and be helped.