Reports People will Love with Andrew Ríos

Knowing what information to share with the Business about your Support Function can be challenging... but it's critical. Ríos joins Neal for this conversation on what makes up a great report that people will love to read and the best practices in making reports that fuel your Organization!

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Shifts in SaaS Support with Mixime Manseau

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Implement Responsibly: Unlocking the Power of AI for Support