Support & Success with Jen Weaver

We're back with another Growth Support episode! This time with Jen Weaver, CSM at Tettra sharing her experience transitioning from Support to Success and some of the fundamentals surrounding both.

This conversation is great for those starting out, and for those exploring some basic steps on how to make the transition from someone who has made the transition themselves.

We talked about:

πŸ“Œ What is the difference between Support & Success

πŸ“Œ How you can build a good relationship between the two

πŸ“Œ How you can start Success efforts as a solo-customer person in a company

πŸ“Œ And how you can begin to transition into a Success role from Support

Jen Weaver does a fantastic job of breaking this down and making the conversation accessible for those who are just getting started. πŸ‘

Hope you enjoy!

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Starting with AI with Mike Heap

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Relationship Building with Steve TondΓ©