Support & Success with Jen Weaver
We're back with another Growth Support episode! This time with Jen Weaver, CSM at Tettra sharing her experience transitioning from Support to Success and some of the fundamentals surrounding both.
This conversation is great for those starting out, and for those exploring some basic steps on how to make the transition from someone who has made the transition themselves.
We talked about:
π What is the difference between Support & Success
π How you can build a good relationship between the two
π How you can start Success efforts as a solo-customer person in a company
π And how you can begin to transition into a Success role from Support
Jen Weaver does a fantastic job of breaking this down and making the conversation accessible for those who are just getting started. π
Hope you enjoy!