If someone on your team is looking for a lateral move. Let’s say, they would like to move from your Support team into the Marketing team.

What would your first reaction be? How do you prepare for these situations? Would you be in a position where you could encourage them to make that transition or introduce to folks in that team, if needed?

How did you know or discover that you wanted to build a career in Support? What sparked your interest to work in Customer Support? Was there anyone or any event in your career that led you towards that path?

I am wondering if anyone has any suggestions for the best places to look for SaaS customer support jobs. I currently check LinkedIn and jobs.google but unsure if I am missing out on some opportunities by not looking on the best sites!

How Can I Highlight My Leadership Skills When I Don’t Have Direct Experience as a People Manager?